Customer Support Login

Welcome Customers!

If you have already received your account login information from Rackable Systems Customer Service, please login here to enter our secure Customer Support Web Portal.

This Support Portal enables you to generate RMA requests and Technical Support inquiries, track your inquiries in a near-real time fashion, and download helpful documentation related to your Rackable Systems purchase.

Username: Password:

Not sure if you have previously been registered? Click here.

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Contact Information:

PreSales, Sales, Product Inquiries:

1-408-240-8300, Option 2
Email: sales@rackable.com

Support Help Desk:

Toll free: 1-866-722-5230, Option 1
Local: 1-408-240-8000, Option 4
Email: support@rackable.com

Return Material (RMA) Request:

Toll free: 1-866-722-5230, Option 1
Local: 1-408-240-8000, Option 4
Email: RMA@rackable.com

Customer Service (General):

Toll free: 1-866-722-5230, Option 1
Local: 1-408-240-8000, Option 4
Email: customerservice@rackable.com